Our efforts in providing an ‘Above the Crowd’ level of service through 2017 delivered an abundance of accolades at the annual RE/MAX Australia awards gala held in Brisbane earlier this month.
We were fortunate to collect a swag of office and individual awards across Sales, Property Management, Administration and Marketing. RE/MAX Success was named the Property Management Team of the Year and we also received recognition for Special Achievement in Office Marketing. The judges commented on our excellence across embracing new marketing techniques in the digital space whilst coupling these with ongoing and increasing exposure in print media and other initiatives including regular community events.
Our team was also awarded the Most Productive Office, which reflects the commission to agent ratio as the highest level of productivity/achievement per agent in the franchise network. That’s what happens when you have a team of elite high performers!
General Manager and Sales Associate, Daniel Burrett, also won Special Achievement in Individual Marketing, whilst three Sales Associates, Daniel Burrett, Melita Bell and Jacqui Walker entered the prestigious RE/MAX International Hall of Fame, having earned in excess of US$1 million in gross commissions during their RE/MAX Career.
The office was in the network’s top three sales offices for 2017 nationally, ranking second for number of transactions and third for gross commission. Special Sales Club Awards went to Melita Bell (Titan’s), Daniel Burrett (Chairman’s), Jacqui Walker (Platinum), and Gary Klein and Tiffany Krause (100% Club).
We also picked up nominations and finalists for Office Support Person of the Year with Megan Dempsey; Property Manger of the Year with Melisa Cross; and Personal Assistant of the Year with Emma Bowdler, demonstrating the quality and depth of our local team.
RE/MAX Australia Managing Director Michael Davoren said that 2017 had proved a generally solid market, giving the network and its individually owned businesses opportunity for growth.
“Whatever a real estate market hands out, agents who put in the hard yards are the ones to succeed; and it’s becoming more and more obvious that exceptional relationships and experiences lead to success in our business.
However, even as technology introduces our customers to an ever-increasing number of apps and portals, it is the agents themselves who deliver the truly stand-out real estate experiences for the customer. It’s the ‘uniqueness’ that our top office teams deliver.
Just ‘satisfying’ customers won’t be enough in 2018, service must be sensational and every agent be exceptionally valuable to their customer.”
The national event culminates with the announcement of the network’s ultimate honour, The Eagle Award, which is given in recognition of an individual’s significant contribution to the continued growth of RE/MAX in Australia. We are thrilled to announce that our Broker Owner, Katie Knight, was bestowed this prestigious accolade.
“Katie is a leader, a role model and represents how our profession should be seen,” Mr Davoren said.
“The Eagle Award is the highest individual honour that we present and is acknowledgement of the hard work and dedication she brings to being a committed real estate business owner and real estate professional. Katie secures the best in the business for RE/MAX Success and continues to develop passionate, highly skilled teams through committed training and professional development.”
Our team is more than just ‘real estate agents’; we listen and solve problems with a holistic approach across the board. We will continue to provide our agents with the best of ongoing training and mentoring opportunities to ensure we deliver the very best results. This month, our sales team has helped another 60 households achieve their real estate dreams.